Add people on Telegram by username, phone number, contact card, QR code or link on any device, and fix the cases where someone cannot be found.
To add someone on Telegram, search for their public username in the app's search bar, or save their phone number as a new contact. Searching a username finds anyone who has set one, while a phone number only finds a person whose privacy settings allow it. You can also add people from a shared contact card, a QR code or a t.me link they send you.
This guide shows each method on Android, iPhone, Desktop and Web, explains why someone sometimes cannot be found, and covers the privacy settings that decide how others can find you. Everything here relies on the other person having chosen to be findable, which is how Telegram is designed.
Telegram gives every user control over how they can be found. There are a few separate routes, and each one is switched on or off by the person being looked for:
Understanding this helps with the most common frustration. If you cannot find someone, it is usually because they have not opened that particular route, not because something is broken.
Usernames are the simplest way to find someone, and they work the same way on every device.
Global search returns public accounts, channels, groups and bots with similar names. If you type a common word, you will see many results. Always type the exact username, and check that the account's username in the profile matches what the person gave you. Impersonators often choose names one character away from the real one. Well-known people and organisations may have Telegram's verification check mark next to their name. An account claiming to be a famous person or a company without it deserves extra caution, especially if it messages you first.
A t.me link is a username in link form: t.me, then a slash, then the username. Many people put one in their email signature, website or social media bio.
Telegram also supports links based on a phone number, but Telegram's FAQ notes that such a link only works if the person's privacy settings let others find them by their number. If a number-based link opens nothing, use another method. If links in general do not open on your device, see Telegram links not opening.
Adding by number saves the person as a contact, much like your phone's address book.
Telegram's phone apps can sync your device's contacts, so anyone in your address book who uses Telegram and allows being found by number appears automatically. You control this with the contact sync option in Telegram's privacy settings and with your phone's permission for Telegram to read contacts.
Syncing is convenient, but think about whether you want it. It uploads your contact list to Telegram so it can match accounts. If you prefer not to, leave sync off and add people one at a time.
If the person's setting for being found by number excludes you, Telegram either says the number is not on Telegram or saves the contact without linking it to an account. The person may well be on Telegram; their setting simply does not allow matching by number. Ask for their username instead.
Someone can send you their own contact, or a friend's contact with permission, as a contact card in a chat.
A contact card can contain a phone number. Do not forward other people's contact cards without asking them first, for the same reason you would not hand out their number.
Telegram profiles can be shared as a QR code, which is handy when you are together in person.
The QR code is based on the person's username, so they need to have one set. It does not reveal their phone number. Channel owners can use the same idea to promote a channel, as our guide to Telegram channel QR codes explains.
If you are in the same group, you can usually tap someone's name or profile photo in the group to open their profile, then message them.
Some groups hide their member list, and some people restrict who can message them. If you cannot message someone from a group, respect it, and do not ask other members for their number. Our guide to who can see you in Telegram channels and groups explains what members see about each other.
When you add a contact by username, Telegram may offer an option to share your phone number with them. You can leave it off. They will then see your name and username, but not your number, unless your own settings show it to them.
If you prefer people to reach you only by username, set your own phone number visibility to nobody or to your contacts. Our guide to hiding your phone number on Telegram walks through those settings.
Each cause below has a different fix. Work through them in order.
How to recognise it: search shows no exact match, or shows a different person.
If that does not work: ask them to message you first. You can then reply and save them.
How to recognise it: the person says they are on Telegram, but there is nothing to search for.
How to recognise it: you saved their number, but Telegram does not link it to an account, or says they are not on Telegram.
This is a privacy choice. Telegram's blog explains that limiting this setting stops people who save the number from matching it to a profile. Ask for their username, or let them add you instead.
How to recognise it: you find the account, but instead of a message box you see a notice about who can message them.
Telegram lets users restrict new messages from people who are not their contacts, for example to Premium users only, or to require a payment in Stars from non-contacts. The notice tells you which. You can follow its option, or ask them to add you as a contact. Our guide to the mutual contacts limit explains these notices.
How to recognise it: you can find people but your messages to new people do not go through, or you see a message that you can only message mutual contacts.
Our guide to banned and limited accounts explains the types of limits.
How to recognise it: the profile shows "Deleted Account", or the username leads nowhere even though it worked before.
There is nothing to add. If you need to reach the person, use another way you both know.
How to recognise it: none of the above apply, and the person confirms they have not signed up.
Telegram's contacts screen usually offers to invite people from your phone's address book who are not on Telegram, by sending them a text message with a download link. Only invite people who would welcome it. A personal invitation from someone they know is also far more likely to be welcome than an automatic text.
The other side of finding people is being found. When a person who is not in your contacts messages you for the first time, Telegram usually shows a bar at the top of the chat with options such as adding them to contacts, blocking them or reporting spam.
Unsolicited messages offering jobs, investments or romance are a common start to scams. Our guide to task and job scams describes the typical opening lines. If unwanted messages keep arriving, limit who can message you in your privacy settings.
Adding someone is only the start. A few habits keep your contact list useful and private.
The name you save for a contact is visible only to you. You can change it at any time from their profile by choosing to edit the contact. This is useful when people use nicknames or emoji as their Telegram name. Their own display name does not change for anyone else.
Open the profile, choose to edit the contact, and delete it. This removes them from your contact list. It does not block them, does not delete your chat and does not notify them. Any setting you limited to "my contacts" stops including them, for example your phone number or profile photo visibility.
If you never want to hear from someone, block them rather than just deleting the contact. Blocking stops their messages and calls. Our guide to blocking and restricting on Telegram explains what changes for each side.
When someone in your synced address book joins Telegram, you may get a notice. If you find these unwelcome, our guide on stopping "contact joined Telegram" notifications shows how to turn them off.
Some Telegram accounts are created with an anonymous number bought on Fragment rather than a normal SIM card. These accounts can only be found by username, link or QR code, because there is no everyday phone number to save. If someone tells you they use one, ask for their username. Our guide to using Telegram without a phone number explains how these accounts work.
Search finds public channels, groups and bots too, and they mix with people in the results. If you are looking for a community rather than a person:
"Adding people" sometimes means bringing them into a group or channel rather than saving them as contacts. The rules are different.
If adding fails, the reason is almost always a privacy setting on the other side or a limit on your account. Our guides to why you can't add members to a group and to Telegram invite links cover both routes in detail.
If you want friends, colleagues or customers to find you, decide which route suits you and set it up deliberately.
Our Telegram privacy settings checklist goes through every option with suggested choices.
People who already know your username from before, or share a group with you, may still be able to contact you depending on your other settings.
If you run a business or a channel, people often need to reach a person rather than a channel. A few tips:
These are example situations showing which method fits.
Dina meets a potential client at a conference. Instead of swapping phone numbers, she opens her Telegram QR code and the client scans it. Her profile opens on the client's phone, he sends a hello, and both can save each other. Neither had to share a number.
Paul saves a new friend's number, but Telegram says the number is not on Telegram. His friend is on Telegram and has set number search to contacts only. Paul sends his own username by text message. The friend searches for it, messages Paul, and they are connected.
Rina searches for a colleague's name and finds three accounts with the same name and photo. She asks the colleague to send her username by email, pastes it, and finds the real account. The other two were impersonators, which she reports. Our guide on spotting Telegram scams explains why copies of real profiles exist.
Hana sells handmade candles and wants customers to order on Telegram. She does not want her personal number spread around, so she creates a username for her shop account, hides her phone number from everyone, and puts the t.me link on her website and packaging. Customers tap the link and message her directly. When a regular customer wants to be saved, Hana adds them from the chat and renames the contact with their order details, which only she can see.
Max can find people by username but his messages to them fail. @SpamBot tells him his account has a temporary limit after reports. Until it ends, he asks people to message him first.
Yes, if they have a public username. Search for it in the app, or open their t.me link. If they have no username, they need to share a contact card or QR code with you, or message you first.
The person probably limits who can find them by their number, often to their contacts. Telegram then will not match the number to their account. Ask them for their username instead.
Saving someone as a contact does not send them a notice. If you share your phone number with them when adding, they may see it. If you sync your address book and they have your number saved, Telegram may show that you joined when you first sign up, depending on their notification settings.
Open the menu, choose Contacts and add a contact with their name and phone number, or search for their username in the search field. Both work the same way as on a phone.
Yes. When adding by username, leave the option to share your phone number off. Combined with your own phone number privacy setting, this keeps your number hidden.
Remove your public username, set number search to contacts only, hide your phone number, and restrict who can message you. Our privacy checklist explains each setting.
The easiest way to find someone on Telegram is by their public username, through search or a t.me link. Adding by phone number works only when the person's settings allow matching by number. Contact cards, QR codes and shared groups are other routes the person opens for you. If someone cannot be found, check the spelling, ask for their username, and make sure your own account is not limited. Every route depends on the other person's choices, so respect them, and set your own privacy settings so you are findable in the way you want.
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